Frequently Asked Questions (FAQ)

What makes A to Z’s Pediatric Speech Therapy different?

Our belief is that in order for speech therapy to be most effecitve, a child must have an environment conducive to learning. We have found that integrating behavioral therapy with speech therapy provides a holistic approach to treating children. We believe that a child who can communicate their wants and needs more effectively will be better engaged in the therapy process, and will improve faster than a simple mechanistic treatment approach.

What can I expect when starting speech therapy?

An initial screening (15-30 minutes) will be conducted to determine the applicability of speech therapy to you or your child.  If speech therapy is found to be useful, a full evaluation (60-90 minutes) will be performed to establish specific speech needs and form an initial treatment plan.

The treatment plan will vary in frequency and duration of sessions based upon the recommendation of the evaluating therapist.

What if I already have an evaluation from another provider?

We will gladly accept any full evaluations performed by an ASHA accredited provider within the past 12 months as a basis to start therapy services.

Do you accept insurance?

Yes, we do!  Please contact us for a list of providers that we are currently accepting.  For insurance providers that we do no yet accept, we are happy to provide invoices or any other documentation of services that may be required for you to request reimbursement from your insurance provider.

Are you in network with my insurance? 

A to Z Speech Therapy is in network with most insurance companies in the Greenville area, Medicaid, and BabyNet. 
We are in-network providers for:
United Healthcare
Blue Cross Blue Shield
First Choice/Select Health 
South Carolina/Healthy Connections Medicaid 
If your insurance is not listed above we may still be able to file claims on your behalf.  Please contact us for more details.

How long will it take to get an appointment? 

Once all required intake paperwork is completed and received we can usually schedule an evaluation within one to two weeks to allow us time to verify your insurance benefits.  Based on the results of the evaluation, if speech therapy is needed, therapy appointments will start one to two weeks after the evaluation date to allow for authorization for treatment from your insurance company. Private-pay clients can start immediately since no authorization is required. 

Do I need a doctor’s referral? 

Referrals are required for most insurance plans. If you are not planning to utilize a medical insurance policy, a doctor referral is not required.

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